9:00 AM - 4:00 PM

Workshop - Additional Cost: $150 (includes workshop materials & lunch)

Top Managers

This popular management-level workshop allows agency owners and top credit and collection professionals to shape discussions around topics that are of the foremost importance to their organization's success!

Topics that may be covered more in-depth include federal laws, risk management, compliance audits, analyzing clients, outsourcing, financial analysis, and benchmarking.  After this energizing workshop, you'll more easily recognize and mitigate risks in daily operations; Adopt compliant practices; Analyze client relationships and optimize your agency's operations. You won't want to miss this educational opportunity to take away new ideas and gain valuable resources from your industry peers. 

Who Should Attend: Collection agency owners and top managers.

ACA Certified Instructor:

Tina Hanson, Vice President, State Collection Service, Inc.

Co-facilitator:

Christine Montgomery, Director of Credit & Collections, ARS

Hosted By:

2:00 PM - 4:00 PM

Workshop - Additional Cost: $95 (includes workshop materials)

Debt Purchasing 101

This workshop will take you through the complete process of purchasing and collecting on debt portfolios including focusing on the due diligence process, analytics and scoring, legal strategies, resales, niche revenue streams, outsourcing vs. internal collection strategies, accounting methodology and technology.

Who Should Attend: Current debt owners and anyone else who has contemplated buying debt
Session Leader:
Roger Knauf, Executive Director, DBA International

Scott Johnston, EVP Marketing & Acquisitions, Asset Acceptance
Rich Munroe, President, Capital Financial Group, Inc
Dr. Gary Wood, President, Madera Partners, LLC
formerly President, Collins Financial

Hosted By: